Are you getting your share?
In 2015 we had over 53,000 vehicles return for their service visit... and some operators achieved up to 112% return rates.
The new Club Evolution customer retention program is a “revolution" to the Independent workshop industry. We can close the loop between you and your customers by providing a state of the art retention program ensuring you retain the most out of your existing customer base while still actively attracting new customers to your business.
We offer you a members only program which is only available to selected operators, this business solution enables you to offer a far superior level of customer service to your customers with little impact on cash flow.
- Service reminders
- Follow up program
- 24/7 roadside assist
- Club Membership with benefits and bonuses
- Online booking system for easy access for new and existing customers to book servicing
- Market leading products
- Fantastic POS material
- Email Marketing
- Reporting
Become a Club Evolution authorised workshop
- Fully Funded
- Consumer Competitions
- Retention Service
- Nationwide Cover
See what the others say...
Service centers all over Australia are enjoying increased client retention and more profit in fact we have some operators who have enjoyed return rates of up to 91% and climbing.
Autotech would like to take this opportunity to say huge thanks to all the team at Club Evolution.The program you have established has been fantastic success for us and all of our clients.
To date we have signed up over hundred's of our clients to the program and are seeing major benefits.The positive feedback we receive on a regular basis has been absolutely outstanding and the peace of mind provided by the FREE road side assistance to our cliental is excellent.
We couldn't thank Club Evolution enough for their ongoing support and service.
My customers have the peace of mind should any problem occur they are covered 24 hours a day. One of the best Roadside Assist Programs out there. Very professional and helpful plus the vehicle is only towed back to me. Cost effective and helps me retain my customers. I would recommend this program to any professional workshop.
See what all the fuss is about.
The new Club Evolution customer retention program is a “revolution” to the Independent workshop industry.
We can close the loop between you and your customers by providing a state of the art retention program ensuring you retain the most out of your existing customer base while still actively attracting new customers to your business.
We offer you a members only program which is only available to selected operators, this business solution enables you to offer a far superior level of customer service to your customers with little impact on cash flow.
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Easy to use
Easy and simple to use register your clients in seconds and we take care of the rest, all your service, registration, future service item reminders are done automatically.
Plus we can even offer email marketing campaigns for you so you can increase your retail labour recovery and your profit potential.
So you can do what you do best run your business!!
With over 220,000 vehicles under roadside assist management you are in good hands.
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Build your brand
It's your business and it's your future so take control, our unique custom software is designed to ensure that you get the most out of your investment and retain your clients longer for their service visit.
All communications are dealer specific so it your business name and information that your customers see after all their your clients. Keep your workshop "front of mind" with your customers.
And best of all if in the unfortunate event they do assistance out on the road, it was you who helped them when they needed it most.
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Future service item reminders
Ever thought what happens to the work your clients defer, well every year there is approx. $21,000,000.00 worth of unsold service work in Australia every year , clients defer work needed that is not unsafe and that work will go out the door and possibly to someone else. Well with the new Club Evolution "Future service item reminder" you can retain more deferred work by simply adding the item to the vehicle contract.
You can simply pick from our prepopulated dropdown box which has many useful and common deferred vehicle repair categories like Brake disc's, Battery, Brake Pads, Bushes, Tyres and many more. Then pick a date in the future you would to remind your client and press 'add item" and it's all done Club Evolution automatically sends your customer a text message regarding that particular item to remind them and call you their local authorised Club Evolution workshop and have the work completed.
Simple Easy and all about you.
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WOF Reminders
With changes in the laws in New Zealand with the WOF being extended to 12 months on some vehicles your service work could suffer and so do your profits ensure that all your customers are kept abreast of WOF reminders to help keep the flow of servicing coming into your workshop today.
Club Evolution has you covered simply add the expiry date and we do the rest, an email and text reminder will sent to your customer to call you regarding their warrant of fitness requirements,
It just keeps getting better !!!
Become a Club Evolution authorised workshop
- Fully Funded
- Consumer Competitions
- Retention Service
- Nationwide Cover